Retired Special Agent James Kallstrom takes you behind the scenes at the FBI, revealing the techniques used to solve its most baffling cases. This award-winning documentary series features re-enactments and interviews with actual participants and victims of high profile crimes, including the bombing of the World Trade Center, the abduction of Polly Klaas, the crimes of mob boss John Gotti, the Unabomber, and more.11 hrs, 3 DVDs.